In this Winter 2007 IVES Update Newsletter edition we will cover our new web order system, an Ask Bob question on expiration dates on harnesses and lanyards, our new training site in Birmingham, Alabama, our travels to Macau, China, a forklift accident and more!
24/7 Web Ordering Now Available!
Check out the exciting new IVES website www.ivestraining.com, where you can access our new easy-to-use Web Order System! Here’s how:
- If you already have a password, simply enter your email address and password.
- If you don’t have a password yet, click on “Join Now.” You will see this screen. Click to “Generate Password.”
- Getting Your Password – Next you will be taken to this page. For security purposes, you will need to identify yourself. Enter your last name and IVES Certified Trainer number, and a temporary password will be emailed to you.
- Your First Login – You will be returned to the login page so you can login with your temporary password. When you log in the first time, you will have the opportunity to change your password to one that you can remember easier.
- Order History – Of course, steps 2,3 and 4 will not be necessary once you’re a member. Next, you’ll see an order history screen. This will allow you to look at or even copy previous orders, or you can just click “Start New Order” to continue.
PLACING YOUR ORDER
- Selection Process – In order to make the selection process easier, you can fine-tune your requirements. This begins with choosing the type of equipment you will be training on.
- Fine-tuning Further – If you wish, you can choose a “Category” to further limit the items you want to choose from. The default is set to show only English language items, but you can choose Spanish or French as well (where available).
- Select Items – Scroll down through the choices offered, add the number of each item that you wish to order and click “Add Items.”
- See Your Order And Continue to Add Items – Volume discounts will automatically calculate. You can use the “Action” buttons to edit quantities or delete any item. When you’re done, click to proceed to Step 2.
- Shipping Address – The shipping address we have on file for you will appear here. If you need your order shipped to a different address, you can edit the address here. Add your email address as well, so we can send you a confirmation when your order has shipped, complete with a tracking number that you can click to track its delivery. The shipping instructions will default to UPS ground shipping. You can change to a faster delivery and see the revised cost appear, or choose other shipping methods. Click “Proceed” to go to Step 3.
- Billing Details – The address we have on file will appear. Unless you’ve moved, it should not require editing. Please enter your PO# (or the name of the person authorizing the purchase, if your company does not require a purchase order). If you select the payment by credit card option, you will be required to enter your credit card information. Please be assured that the site is very secure. Click to “Proceed.”Order Summary – This last screen gives you a summary of your order, your shipping and billing addresses and payment information. Please check everything carefully before clicking to “Submit” your order.
Ask Bob
Hi Bob,
Do safety harness lanyards expire? Also, when is a harness no good to use? I know it is no good if there is a tear in it, but can you help me so I know all the facts?
Christina
Hi Christina,
ANSI A10.32-2004 states the service life of fall protection equipment manufactured of synthetic fiber shall be five years unless otherwise specified by the manufacturer. This is a general guideline, but it’s a pretty good rule of thumb to use if you’re using your fall protection gear on a regular or even semi-regular basis. If not, and you manage to keep your gear clean and dry, I suppose a lanyard could last a lot longer, but there’s nothing I know of in writing that states a specific time frame for expiry.
As for the harness, it’s hard to say exactly when a harness is no good to use. My take on it is, if your harness fails to meet the inspection criteria of ANY of the items listed on the inspection checklist, which any reputable manufacturer will supply, it is no good. Considering the application that fall protection PPE is designed for, if any inspection item gives you cause to stop and wonder, then it’s not worth the risk. If you can’t find an inspection checklist, contact me and I’ll send you one.
Bob
Team Profile: Jim Crook
Jim Crook started as an IVES Certified Staff Trainer in 2004 after a long career as a heavy equipment operator and trainer with the Operating Engineers. Jim’s operational background stretches far and wide and includes such equipment as finish grader, front-end loader, bulldozer and, of course, forklifts. He ventured into the training side of things 17 years ago when he became an Earth moving Instructor with the Operating Engineers.
“The best part of the job has to be being able to give back to industry tried and true methods of success, from operating fundamentals which always revolve around safety to instilling in our trainee instructors a solution mentality,” says Crook.
Rob Vetter, IVES’ Technical Director, had this to say about Jim: “In relation to trainers, I usually downplay operational experience as an important but secondary asset to communication skills and the like. In Jim’s case, his vast and varied operational experience gives him a certain ‘been there, done that’ credibility that his trainees pick up on. That, coupled with his instructional skills, makes him a top flight trainer.”
In Jim’s spare time he can be found engaged in some serious R&R at his family cottage or at one of the many sporting activities his teenage sons are involved in.
What’s Your Instructor IQ?
Test your knowledge by answering the following:
- Forklift operator refresher training is required:
a) Whenever the operator is involved in an accident or near-miss incident.
b) At regular intervals in accordance with local regulations.
c) Any time the operator is observed demonstrating unsafe operation.
d) Randomly at the employer’s discretion.
- One of the most common ways for contaminants to enter your engine is through:
a) The oil dipstick tube when checking the oil.
b) Dirty oil and/or air filters.
c) Using sub-standard fuel.
d) Operating in dirty/dusty environments.
Check out the next edition of the Ives Update for the answers. Good luck!
Answers to “What’s Your Instructor IQ?” (Fall Edition 2007)
- What is the best way to find out if your trainees are learning in the classroom?
a) Give them a test.
b) Encourage them to ask questions at any time.
c) Ask them relevant questions of your own.
d) Verbally quiz each individual.
- How can you best help ensure operators keep performing as required after their training?
a) Personally conduct ongoing audits/evaluations of the operators.
b) Provide supervisors with the knowledge needed to effectively enforce requirements.
c) Offer rewards for employees to report unsafe behavior.
d) Implement severe disciplinary measures for observed unsafe behavior.
New Site in the South
We are very pleased to announce Birmingham, Alabama as the location of our newest site for the delivery of our flagship Mobile Equipment Trainer Certification Programs. “This new location is significant for us because it is the first site that we’ve ever had for open enrollment programs east of Texas,” says Wendy Wiseman, IVES Open Enrollment Program Manager. She goes on to say, “This new location is going to provide our clients, particularly those in the southeastern states, with a much more convenient choice of location to access trainer certification and re-certification programs. It’s going to be great!”
The first programs scheduled for 2008 are a Rough Terrain Forklift Trainer Certification Program March 10 – 12, followed by an Aerial Lifts Trainer Certification Program April 14 –17. Check the Program Schedule on page 2 of this IVES Update or our website calendar for these and other open enrollment program dates.
New Website is Up and Running
As promised in the last edition of the IVES Update , we have re-launched our website, www.ivestraining.com.
This redesigned website markedly improves your ability to quickly access information on our products and services, in addition to all of the regulatory and equipment-related developments associated with the mobile equipment training industry.
As a visitor to the new site, you will be able to register online for a variety of open enrollment or custom, on-site operator and/or trainer programs addressing any of the equipment types we specialize in: forklifts, aerial lifts, loaders and mobile cranes. You can also purchase training aids and materials through IVES’ new online order system!
Take a moment to check out the slick new look of the new website when you get a chance. We think you’ll come to find the convenience of online registrations and purchasing, the overall easy navigation of the site in order to find technical information, and links to other information sources an invaluable resource for your mobile equipment operator training programs.
IVES’ Head Office Moves To Surrey, BC
After operating at our current location in Delta, BC for over eight years, we are pulling up stakes and moving on to Surrey, BC and a bigger and better location for our Canadian corporate office.
The end of business on December 21 is end of operations at our current location in Delta. The 22nd is the actual move date, and the new office will begin operation with a full staff on December 27th. At no time will your ability to contact us, for any reason, be interrupted.
“Our new office in Surrey will give us a location to work and grow for many years to come,” says IVES Technical Director, Rob Vetter. “There’s enough room to enable us to look at the possibility of a few thins down the road that we haven’t had before, like a classroom and, who knows, possibly some hands-on training right on site as well – it’s really exciting!”
The address and contact information for the new Surrey office as of December 22, 2007 is:
IVES Training Group
19162 22nd Avenue, Unit 102
Surrey, BC V3Z 3S6
Tel: 604-542-4837
Fax: 604-542-4867
Toll-free: 1-800-643-1144
www.ivestraining.com
info@ivestraining.com
General Material Revisions Continue
All of our programs and materials are in a state of constant, incremental improvement. This means that at any given time any number of small but significant revisions are being made in order to keep things up to date and accurate.
For example, in the near future you may notice subtle changes in the terminology we use in our publications and documentation, such as:
- What was “Instructor” is now “Trainer” and/or “Evaluator.”
- What was “lift truck” is now “forklift.”
- What was “Certified” is now “Qualified” (in some cases).
- What was a “Class” is now a “Program.”
As you can see in the image of a Mobile Equipment Operator Certificate, for example, the titles at the top of the columns were changed from “Instructor” and “Certification Date” to “Trainer/Evaluator” and “Date of Issue” respectively.
These and other similar changes are happening across the board and are likely to continue indefinitely, as the industrial training and mobile equipment worlds are progressing at an astonishing rate. Our goal is to stay ahead of the curve and make sure IVES materials and programs remain at the leading edge of the industry.
IVES Into Asia… And Beyond
As this article is written, IVES Training is wrapping up nine days of forklift and aerial lift operator and train-the-trainer programs in Macau, China. “This is a first for us and we’re just over the top about it!” says Rob Vetter of IVES. “I can’t be sure, but I’d willing to wager that there are very few, if any, North American- based equipment training providers that can say they’ve delivered programs in China! I think it’s indicative of the high caliber product that we can produce and consistently deliver and the reputation we have gained doing just that for the past 26 years.”
Vetter goes on to say that, “Word of mouth has always been our best marketing. Our clients love what we are able to do for them, and based on the buzz we were able to create in China, we are now looking at more programs there, as well as in Japan, Dubai and Spain into 2008 and 2009.”
Accident Reports
Forklift Fall Leaves Kids Without Father
A 37-year-old husband and father, who died after falling from a forklift, donated his heart and other organs to a children’s hospital. The victim suffered serious injuries from the fall while working at automobile dealership.
He was reportedly working on the forklift when he fell about 15 feet (4.5 meters) to the warehouse floor. Police say he was not wearing a safety strap or belt at the time. An OSHA investigator for the state will determine how the fall occurred and what factors contributed to the fatality.
It was reported that the man was a loving father to his seven children. His wife hoped for a miracle as she stood by his side in the hospital. But that miracle never came.
[We can’t rely on miracles to get us through the day – Ed.]
Forklift Operator Killed In Power Strike
An 18-year-old telehandler operator was killed when the boom struck a power line. According to police, bystanders heard the machine hit the power lines and ran over to see what happened. They saw the operator lying on the ground. “One of the bystanders took a tow strap and pulled the victim away from the vehicle,” police said.
When firefighters arrived, they said they found the telehandler’s tires on fire. Firefighters started CPR on the operator, and once the power was shut off, the fire was put out. The operator was pronounced dead in the hospital emergency.
[Power lines often hide in plain sight — look up and live! – Ed.]
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