Fall 2007 IVES Update Newsletter

We'll be covering: Our new website. A question on scissor lift anchor points. We’ll talk about your trainer credentials. The Recertification Power Pack. Wrap up of rodeo season and much more!


In this Fall 2007 IVES Update Newsletter edition we’ll show you our new website, an ask bob question on scissor lift anchor points, we’ll talk about your trainer credentials and the Recertification Power Pack, the wrap up of rodeo season and much more!


The Future Has Arrived!

This November marks the launch of our exciting new website and web order system designed with you, our trainers, in mind. After all, your certification with IVES marks your induction into the IVES Training “Group” and the beginning of your journey with us.

Besides the modern look and easy navigation of our new website, it is designed to provide an important resource center and much, much more to IVES Certified Trainers and those who work with companies fortunate enough to have IVES Certified Trainers on staff.

Programs & Materials
Our open enrollment program dates and locations are listed and easy online registration is available. Operator training materials, visual aids, and the many other products we offer are also listed and supplemented with plenty of information and photographs on each and every high quality item!

Resource Center
An ongoing benefit of being an IVES Certified Trainer is the continuing service and information that IVES provides. This new section of our website gives you lots of information on things such as regulatory updates, industry news, mobile equipment technical developments and interesting articles about workplace safety, instructional techniques and much more. And, as always, Ask Bob ) is an easy way to get reliable answers to your technical questions from some of the mobile equipment training industry’s foremost experts.

Order History
Log on and get even more! We now provide a highly advanced and unique service to members of the IVES Training Group. When you log on, you can order training materials and other products online or register for additional programs without having to provide the same information with each visit. From your secure, password-protected login, your unique information remains on file and is auto-entered for you. You can view or copy your past order history with a click of your mouse!

Order Details
You can select products designed for your training needs and geographical area. You can see the exact price that you will pay, including volume discounts that adjust the prices as you add more items to your order.

Shipping Details
Our connection with UPS lets you choose the speed of delivery you require and see the exact shipping cost. The moment your order is shipped, you will receive a confirmation e-mail complete with an electronic tracking number. Click on it any time while your shipment is en route and the up-to-the-minute status of delivery will appear on your screen. Payment by credit card is processed, or you can input a purchase order number and we will invoice you. It’s all about making it easy for you, 24 hours a day, 365 days a year!

Visit www.ivestraining.com this November and check out all the convenient and exciting features of our new website. We hope it will provide you with another invaluable resource to help make your mobile equipment operator training the best it can be!


Ask Bob

Bob,
Where do I tie off on a scissor lift if there are no anchor points?
Bryan

Dear Bryan,
The short answer is, you can’t. Although you are not required by law to use a personal fall protection system (harness and lanyard) in a scissor lift, many employers want you to do so anyway. This can be done on equipment with approved anchor points, but since regulations do not allow tying off to guardrails or to points outside of the platform, there is nothing you can do on scissors without approved anchor points.
Bob

Dear Bob,
Do I have to do the whole training class over for a guy going from a forklift rated for 12,000 lb. to one rated at 22,000 lb.?
Jorges

Hi Jorges,
No, you don’t have to repeat the entire class. You may need to cover any operating systems, controls or other parts, etc. on the higher capacity machine that are significantly different from the lower capacity one. After that, do a practical re-evaluation of your operator and document his demonstration of the required competencies on the new machine. I recommend that you do a practical re-evaluation even if no other training was necessary.
Bob


December 27 is Moving Day

As of December 27,2007, we will begin corporate operations out of our new location at 101- 19162 22nd Avenue, Surrey, BC. After eight years at our current location in the Tilbury area of Delta, BC, we have outgrown the facility and are moving on.

Friday, December 21 is the last business day for the Delta office, after which the move will take place over the Christmas break. The new Surrey office will be wired and online as of Saturday, December 22 with the staff returning on Thursday, December 27.

Keep an eye on our website and the Winter 2007 edition of the IVES Update for the new local telephone and fax numbers. Our toll free number (1-800-643-1144) will remain unchanged.


New OHS Regulations for Saskatchewan

Amendments to the Saskatchewan Occupational Health and Safety Regulations, 1996, published in the Saskatchewan Gazette* on August 10, 2007, took effect on October 9, 2007.

  • The amendments include changes to:
  • Fall protection regulations.
  • Powered mobile equipment regulations.
  • Regulations to reduce explosion risks in the oil and gas industry.
  • Contamination limits.
  • Requirements for respiratory protective devices.

Readers of the IVES Update will probably be most interested in the amendments due in the fall protection and powered mobile equipment areas, as these two categories are tied very closely to equipment operator training on aerial lifts (booms and scissors) and forklifts respectively.


What’s Your Instructor IQ?

Test your knowledge by answering the following:

  1. What is the best way to find out if your trainees are learning in the classroom?
    a) Give them a test.
    b) Encourage them to ask questions at any time.
    c) Ask them relevant questions of your own.
    d) Verbally quiz each individual.
     
  2. How can you best help ensure operators keep performing as required after their training?
    a) Personally conduct ongoing audits/evaluations of the operators.
    b) Provide Supervisors with the knowledge needed to effectively enforce requirements.
    c) Offer rewards for employees to report unsafe behavior.
    d) Implement severe disciplinary measures for observed unsafe behavior.

Check out the next edition of the Ives Update for the answers. Good luck!


Answers to “What’s Your Instructor IQ?” (Summer Edition 2007)

  1. A fulcrum point is:
    a) The point where a lever will balance in all directions.
    b) The point where an object’s weight is concentrated.
    c) The point where a lever pivots.
    d) The point where center of gravity is located.
     
  2. The best way to encourage quiet trainees to participate in the classroom is:
    a) Get them to read something out of their operator manual.
    b) Ask their opinion on a given topic.
    c) Call them to the front of the class to assist you in demonstration.
    d) Wait for them to choose to participate on their own.

Trainers Train Operators… Only!

Recently, there has been some question over what an IVES Certified Trainer is qualified to do after successfully completing our train-the-trainer program. For the record, an IVES Certified Trainer is qualified to train and evaluate trainees/operators on the type(s) of equipment addressed during the IVES trainer certification program they attended. These equipment type(s) are listed on the back of the Instructor Certificate (wallet card) you received from us shortly after completing your program.

Although some trainers may have expertise on other types of equipment; we can only endorse those certifications/credentials issued by IVES.In addition, this certification pertains to the training and evaluating of mobile equipment operators, not other trainers!

In a nutshell, the certifications issued to trainers by IVES qualifies them to train and evaluate operators on the specific equipment types addressed during our train the trainer programs. If you are in doubt, just contact us and we will be happy to assist you however we can.


Recertification Power Pack Facilitates the Process

If you have any forklift operator refresher training and/or re-certifications scheduled in the near future, you should check out the following training materials we have specifically designed to help you get the job done as efficiently as possible, such as:

Forklift Operator Re-certification Study Guide

  • Contains condensed theory material extracted from Operator Reference Manuals
  • Fill in the blanks review format can be completed within 45 minutes.
  • Available for counterbalanced, narrow aisle, rough terrain and powered pallet truck.

Powered Industrial Truck Recertification Notepad

  • Has all of the documentation needed to process eight operators
  • Complete with theory tests, answer key, practical evaluation forms, certificates and record sheets.
  • Useful information on re-certification program delivery.

Video: What’s Wrong With This?

  • See if your operators notice various errors made by the operator in the video.
  • Three separate scenarios, each depicting common operator “mistakes.”

Videos and Posters

  • We have a selection of videos and posters to help get the safety message across in a positive manner.

Recertification Power Pack

  • Contains all of the items listed above — everything you need to deliver a top-notch forklift operator recertification program in a time- and cost-effective format.
  • Comes with a soft shell carrying case complete with IVES Training Group logo.

Team Profile: Phyllis Williams

Phyllis joined the IVES Training Group in March of 2003 and currently serves as our Materials Management Supervisor. The no-nonsense, get-it-done style she brings to her work makes her a pleasure for our clients to work with and an invaluable member of our team.

“I find Phyllis to be a breath of fresh air,” says IVES General Manager, Jim Smith. “When an issue comes up and I need to know what’s going on or what we need to do, Phyllis is the go-to person. I depend on her to give me the straight goods on everything coming and going and she has never let me down,” says Smith.

IVES Technical Director Rob Vetter says, “We are a better company because of Phyllis. The dedication and contribution of people like her is what truly separates us from the pack. We are very lucky to have her.”

Outside of the office, Phyllis enjoys spending time with family and friends, boating, and spending time with her husband at their cabin.


Rodeo Season Wraps Up

For most people, the Labor Day weekend marks the end of summer. This has never sat particularly well with me, because I love summer and am not willing to let it go three weeks earlier than I actually need to. For this reason, I prefer to think of the Washington State Final Forklift Rodeo, which always occurs in late September as the end of summer.

On September 26, Doug Graham of The Boeing Company once again emerged as top dog at the 10th Annual Washington State Forklift Rodeo for the third time in four years.

“Boeing always fields an extremely competitive team,” said driving course designer and Head Judge Rob Vetter of IVES, who went on to say, “But Doug (Graham) just has things down to a science. I’ve never seen an operator able to find that sweet spot where speed and safety are in perfect balance like he can. He’s operating on a whole other level and it’s a pleasure to watch him go.” Andrew Wahl of Portionables Inc. took second place, with Jeff Graham of Todd Shipyards coming in third.

Boeing also took top spot in the team competition for the fourth consecutive year, with Oak Harbor Freight and Kaiser Aluminum rounding out second and third place respectively.

Looking back on the summer rodeo season, it really was a success. Thirty-one competitors showed up for the central regional event in Pasco while the eastern regional saw drivers from Grant County Public Utilities District sweep top honors, finishing first, second and third! Congratulations to everyone who competed to make 2007 one of the best rodeo years yet. See you all in 2008…


Accident Reports

Man Dies In Forklift Accident

A man in his mid-40s was killed when a forklift he was driving overturned and crushed him at a grass seed warehouse. According to the County Sheriff’s Office, the man had been loading pallets of bagged grass seed into a truck trailer and was backing out when a portable ramp slipped. The forklift began to fall and the man reportedly tried to jump clear, but was trapped under the machine. Attempts to extricate the man using another forklift failed.

[Make sure your loading ramp is secure and remains secure, and stay in the cab with the seat belt buckled – Ed.]

Two Workers Ejected From Boomlift Platform

Two workers were killed after they were thrown from the platform of a boomlift that had toppled over. The men were installing siding at a residential construction site at the time of the accident. According to fire officials, the workers were operating the boomlift from the platform when they backed it onto a sloped driveway. The machine’s weight on the slope caused the machine to overturn, catapulting both men about 40 feet in the air. Neither was wearing fall protection.

“Everyone agrees that if they had been secured, their deaths may not have occurred,” a county chief deputy said. He hopes that some good will come out of the accident. “Possibly this incident will increase awareness among other construction professionals that safety measures are put into place for a reason and we all need to comply with them. Sadly, maybe this will serve as a reminder so everyone can go home at the end of the day.” he said.

OSHA is investigating the incident, trying to determine when the boomlift was last inspected and if all safety requirements were followed prior to the accident.

[Like the man said, “Safety measures are put in place for a reason.” – Ed.]


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